contact us

We welcome your opinion and feedback on our designs and website.

Use the form on the right to contact us.

 

 

86 - 90 Paul St
London, England, EC2A 4NE
United Kingdom

Welcome to the British Contemporary Designer Jewellery Brand - Esoteric Luxury. We design jewellery for the modern woman on a stylish voyage of self-discovery.     

Terms and Conditions

Terms & Conditions

Welcome to the Esoteric Luxury website terms and conditions for use section. These terms and conditions apply to the use of this website at www.esotericluxury.com by accessing this website and/or placing an order, you agree to be bound by these terms and conditions.

Using this website indicates that you accept these terms regardless of whether or not you choose to register with us or order from us.

PAYMENT

We accept all major types of credit card (MasterCard, Solo, Switch Maestro, Visa, Visa Debit & Delta and Visa Electron).

We take all reasonable care to make our website 100% secure. All credit card transactions on this website are processed using Stripe, a secure trading online payment gateway that encrypts your details in a secure host environment.

At Esoteric Luxury we do not hold any of your credit card details. However in the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorised access to any data you provide when accessing or ordering from the Site.

Additional Payment Information for Overseas Customers
The actual price charged to overseas customers will be subject to the exchange rate applied by the customer’s credit/debit card company.

Credit Card Validation
All credit/debit cardholders are subject to validation checks and authorisation by the card issuer. If the issuer of your payment card refuses to, or does not for any reason, authorise payment then you will be notified of this immediately at the check-out stage.

In assessing your request for goods or services, we may use your information for the purposes of the prevention and detection of fraud. At all times where we disclose your information, please be assured it will remain secure.

3-D Secure is a credit and debit card authorisation program, implemented by Visa and MasterCard, to help reduce fraudulent purchases by verifying purchaser identity during online transactions. Put simply, 3-D Secure is the Internet equivalent of Chip & PIN at Point-of-Sale.

PRICES

Goods are charged at the price shown on the product pages on the date the customer places the order and are inclusive of VAT. Orders will be processed at our published prices; otherwise, in the case of any unexpected change in price, you will be informed and asked if you wish to reconsider your order before proceeding. All prices are stated in British Pounds Sterling (£ GBP).

SECURITY

Our site has security measures in place to protect the loss, misuse and alteration of the information under our control. All data is protected using the most advanced methods available. We do not store financial information like credit card numbers or personal information like social security numbers on this site.

UN – SUBSCRIBE

Our website gives users the option for their information to be removed from our database so not receive future communications or to no longer receive newsletter messages.  Send an email to info@esotericluxury.com

UPDATING CONTACT INFORMATION

If you wish to update any of your contact information please email us at info@esotericluxury.com

LEGAL DISCLAIMER

The author assumes no liability whatsoever for the topicality, correctness, completeness or quality of the information provided. The author shall be held harmless for any and all liability claims against the author for material or intangible damage arising from the use or non-use of the information provided, or from the use of defective and incomplete information unless the author's intentional or grossly negligent fault is proven. All content is subject to change without notice and is non-binding. The author expressly reserves the right to modify, supplement or delete parts of the pages or the entire content without prior advance notice, or to suspend or terminate publication.

With respect to direct or indirect referrals to third-party Internet pages ("links") outside the author's area of responsibility, liability would come into force only if the author were aware of the content and if he/she were reasonably and technically able to prevent the use of illegal content. The author therefore expressly declares that the respective linked pages were free from illegal content at the time the links were placed. The author has no influence whatsoever on the current or future design or on the content of the linked/connected pages. Therefore, the author shall be exculpated from any damages arising from the content of any linked/connected pages that have been modified since the link has been placed. This applies to any links and referrals placed within the company's Internet content as well as to postings or messages to guestbooks, discussion boards and mailing lists set up by the author. Solely the provider of the page linked to shall be liable for illegal, defective or incomplete content and particularly for damage arising from the use or non-use of such information; the provider of the page merely linking to the respective publication shall not be held liable for any such damage.

The author endeavors to respect the copyright of any graphics, audio files, video sequences and texts used in all publications, to use self-created graphics, audio files, video sequences and texts, or to make use of royalty-free graphics, audio files, video sequences and texts. Any brands and trademarks named in the Internet content that may be protected by third-party rights are fully subject to the provisions of the currently applicable trademark law and the possessory rights of the respective registered owner. The simple mention shall not be interpreted as such that brands are not protected by third-party rights. The author retains the copyright for any published objects that have been created by the author. The duplication or use of such graphics, audio files, video sequences and texts in other electronic or print publications is not permitted without the author's express approval.

All payments on www.esotericluxury.com are processed via a Barclays Bank payment fulfillment service. Style Couture Ltd assumes no liability whatsoever for the availability and functionality of this service. Style Couture Ltd assumes no liability for any financial loss caused by the use of Barclays Bank payment service. Barclays Bank complies with the Electronic Commerce Directive. The following applies to all transactions that are carried out with Barclays Bank electronically.

This disclaimer shall be regarded as part of the Internet publication from which you were referred. If any sections or individual formulations of this text do not or no longer correspond to current law, either in part or completely, the content and validity of the remaining provisions shall remain unaffected.

FEEDBACK

Your feedback is always welcomed and appreciated! It helps us to improve our service and your experience whilst exploring our collections.

Please send us an email to info@esotericluxury.com